• NEXT EVENT

    DRINKS WITH THE EXPERTS

    13 September 2018

    6.30pm

    The Future of Customer Experience : Meeting the expectations of tomorrow's shopper

     

    "80% of companies believe they deliver “super experiences" but only 8% of customers agree

    (Bain & Company)

     

    For both e-commerce and brick and mortar retailers, customer experience has become the new product. With the digital shift, retailers have more platforms than ever to deliver dynamic content to their customers, wherever they are in their shopping journey. Unfortunately, 36% of shoppers have delayed or put off a purchase due to inconsistent experiences with their favourite brands across online, mobile and in-store. How can we ensure that retailers are able to create seamless experiences that their customers expect?

     

    Join us over drinks and nibbles at the legendary St Pancras Clock Tower as we showcase how retailers can leverage online customer behaviour to generate customer experiences that convert in real-time, across any platform. Engage with fellow retail peers and experts on what it means for retailers to be fully omni-channel channel . The SeeFashion team will also demo their latest innovations in big data and machine to optimise the search and discovery experience for your shoppers.

  • UPCOMING EVENTS

    ROUNDTABLE DINNER

    — Sep 2018

    Join us for an intimate dinner with fellow retail peers and experts as we discuss the store of the future.

    More details to follow.

    DRINKS WITH THE EXPERTS

    — Oct 2018

    Network with industry leaders and peers over drinks as we discuss the challenges and opportunities facing retailers.

    THE GEN Z EFFECT

    — Oct 2018

    Engage with leading retail experts as we discuss the gen z shopper and how to convert them.

  • Get in Touch

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